To register on the parent portal, please visit https://parents.ruckleigh.co.uk and click Register. 

Once you have completed the registration form, you will be sent an email asking you to confirm your email address. Once you have clicked the VERIFY NOW link (pictured below) confirming your email, you will be able to sign in and add your child to your account.

To add your child to your account click Children and start typing the first letters of their name into the Add Child box (pictured below). Please click on your child’s name to add them to your account.

You will then be asked if you want to send a request to add the child to your account. If you press OK your screen will say “Please wait until the office approves your pending request”. When the office approves your request you will receive an email saying Child Validation Successful. You will then be able to sign in and update your child’s details. Please complete all fields, paying close attention to the following important information:

• Add New Photo: We ask that you add a recent photo to your child's record. 
• Child's First Language: Indicate which language your child speaks at home on a day to day basis.
• Child's Ethnicity: Select ethnic group.
• Dietary Information: List all foods which your child should not consume. If there are none, please leave the box as None. Some common options are: no dairy, no eggs, vegetarian, vegetarian (eats fish), no beef, no pork, vegan. This information is used by teaching staff and catering staff everyday.
• Medical Information and Allergies: List all medical conditions and allergies of which school should be aware of, and medication for emergency use which will be stored in school. 
• Emergency Contact Details:  We require at least 2 alternative names and contact numbers who are NOT parents such as grandparents, relatives or family friends.

When you have entered all the correct information, tick the confirmation checkbox and press the Update Record button.

IMPORTANT:  Parents have the authority and flexibility to update information when required but it is a legal requirement to check and update your child’s record at least once a year. 

Parent Details: We use your contact details to phone, email, SMS text and send postal letters. We know from experience every year many parents will change address/phone numbers, email addresses etc.  It is vital that these details are kept up to date so we can continue to communicate with you. Please note all phone numbers for both parents/guardians need to be added.  To check and edit your information either click edit next to your name on the pupil record or click My Details at the top of the page. 

If you have any questions, please do not hesitate to contact the office or use the support form on our website.